Here you find a list of the most frequent questions of our customers. Clicking the question text opens the corresponding answer.
We buy all kinds of vinyl records in every format: LPs, 12" Maxis, 7" Singles, Box Sets, and special formats such as 5", 6", 11", etc. We buy all listed items also as promotional pressings and test pressings. Please note that we do not buy records that are not in our catalog.
Besides records we are also interested in memorabilia such as awards, promotional and fan club material, autographs, tour programs, etc. For selling memorabilia, please contact us by e-mail in advance. We will make you an individual offer.
Note that we have strict condition requirements. Click here to read our condition requirements.
Yes, you can make a break and continue with selling later. Your cart is saved whenever you sign out of your customer account. Therefore you should always sign in to your customer account before you start selling.
Note that we maintain our offer for each item in the cart for only 30 days. After that, the item will be removed from your cart automatically.
Customers from Germany, Austria and the Netherlands may use our service partner DHL for free - including pick-up service on demand. If you choose a different parcel service, you receive a fixed shipping cost compensation. Click here for more information.
Please note our packing instructions. Click here to read our packing instructions.
We buy items from customers in the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
We do not buy items from customers outside the EU due to fiscal and import/export legislations.
If you have any further questions don't hesitate to contact us: info@vinool.com.